Transaction Help Center

Terms and Conditions

Last Updated: 13/12/2025

By accessing or using our website, you agree to these Terms & Conditions.

1. Nature of Service

We provide independent complaint guidance services for wrong, failed, or pending payment transactions.
We are not affiliated with any bank, government authority, NPCI, UPI service, or financial institution.

2. No Guarantees

We do not guarantee:

  • Refunds

  • Recovery of funds

  • Reversal of transactions

  • Any specific outcome

Final resolution depends entirely on the respective bank or payment service provider.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information

  • Use the website responsibly

  • Not submit false or misleading complaints

4. Fees

If any service fees apply, they will be clearly disclosed before service delivery.
If services are free, this will be clearly mentioned.

5. Limitation of Liability

We are not responsible for:

  • Decisions made by banks or payment platforms

  • Delays or failure in complaint resolution

  • Any financial loss or indirect damages

Our role is limited to providing guidance only.

6. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting.

7. Governing Law

These Terms are governed by the laws of India.

8. Contact

For questions regarding these Terms, contact us at:
📧 Email: support@transactionhelpcenter.online