Terms and Conditions
Last Updated: 13/12/2025
By accessing or using our website, you agree to these Terms & Conditions.
1. Nature of Service
We provide independent complaint guidance services for wrong, failed, or pending payment transactions.
We are not affiliated with any bank, government authority, NPCI, UPI service, or financial institution.
2. No Guarantees
We do not guarantee:
Refunds
Recovery of funds
Reversal of transactions
Any specific outcome
Final resolution depends entirely on the respective bank or payment service provider.
3. User Responsibilities
You agree to:
Provide accurate and complete information
Use the website responsibly
Not submit false or misleading complaints
4. Fees
If any service fees apply, they will be clearly disclosed before service delivery.
If services are free, this will be clearly mentioned.
5. Limitation of Liability
We are not responsible for:
Decisions made by banks or payment platforms
Delays or failure in complaint resolution
Any financial loss or indirect damages
Our role is limited to providing guidance only.
6. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Changes will be effective immediately upon posting.
7. Governing Law
These Terms are governed by the laws of India.
8. Contact
For questions regarding these Terms, contact us at:
📧 Email: support@transactionhelpcenter.online